Refunds.
How refunds and cancelling work for Crossword+. If something’s wrong, just email me; I’d rather sort it out than keep money you’re unhappy about.
返金Refunds
The short version
- New members start with a 7-day free trial: cancel before it ends and you’re never charged.
- Changed your mind after the trial? Full refund within 7 days of your first payment, no questions asked.
- Forgot to cancel? Full refund of a renewal if you ask within 7 days of it.
- Cancel anytime; you keep Crossword+ until the end of the period you paid for.
Cancelling
Cancel anytime from Manage subscription on the crossword page (under the Crossword+ tab), or email support@jareddesu.com. Cancelling stops future charges. You keep Crossword+ until the end of the month or year you’ve already paid for.
Refunds
- Free trial: nothing is charged during the 7-day trial. Cancel before it ends (from Manage subscription) and you won’t be charged at all.
- First payment: if Crossword+ isn’t for you, ask within 7 days of your first payment (monthly or yearly) for a full refund.
- Renewals: if a renewal went through that you meant to cancel, ask within 7 days of it for a full refund of that renewal.
- Yearly plan after 7 days: email me; I’ll refund the unused full months.
- Something broken: if Crossword+ didn’t work for you and I couldn’t fix it, you’ll get a refund for the time it didn’t work.
- Otherwise, payments for a period that has already started aren’t refunded, but you keep access until it ends.
How to ask
Email support@jareddesu.com from the address on your account. Refunds go back to the original payment method through Stripe, usually within 5–10 days depending on your bank. A refunded membership ends when the refund is made.
Your legal rights
This policy is on top of any rights you have under consumer law where you live, and doesn’t take any of them away.
Terms · Privacy · Refunds · Questions: support@jareddesu.com